I received this snare only to discover that the butt plate was installed very crookedly and there were 2 lugs that were strangely binding (like metal-to-metal) when I tried to tighten them down. I was going to let this issue pass -- given the inexpensive aspect of this snare -- but Sam Ash URGED me to return the snare and they supplied me with a replacement snare WHICH WAS GREAT. I should point out that the snare strainer is GREAT for a drum in this price range. Thanks Sam Ash for making things right !!!