Shipping Rates and Delivery Options
HOLIDAY SHIPPING NOTICE:
Due to the heavy volume of shipping during the holidays, we recommend taking advantage of our expedited shipping options if you want your order to be delivered in time for Christmas. We also offer free in store pickup of online orders through December 24th, provided the item is available at your local store.
Music Gear at the Speed of Sound!® - Order By 4 And It's Out The Door!
For The Safety Of Our Employees Our Warehouses are Operating with Reduced Staff. This May Cause Slight Delays in Shipping.
Order any in-stock item by 4:00PM EST (Monday - Friday, excluding holidays) and we'll ship it via FedEx the same day!
FREE 2-Day Shipping On Most Orders!
At Sam Ash, we strive to offer the most competitive prices in the industry and we work hard to keep our shipping prices low, too! Most orders over $49.99 ship free* - even heavy or over-sized items! Plus, thanks to our mulitple distribution centers, most orders should arrive at your door within two days!**
Shortly after you place your order, a Shipping Confirmation email will arrive letting you know the order was picked, packed and loaded on a truck. If you have any questions about your order, call 1-800-472-62714 for more information.
Please note: FedEx Express and Ground services do not pick up weekend orders (Saturday and Sunday) until Monday. If you place an order and it is scheduled to ship over the weekend, please be aware that your order will not begin tracking until Monday afternoon. If your order is placed over the weekend for FedEx Express delivery (Overnight or 2nd Day Air), please be aware that your order will not be picked up until Monday afternoon.
Oversize items are items that are too large (or heavy) to ship by standard ground. These items must be shipped by truck freight.
PO, APO, FPO Addresses
Sam Ash does not ship to PO, APO and FPO addresses.
Sam Ash only ships to US territories. For more information about International Sales, please click here or call 800-472-6274.
FedEx Saturday Delivery
Saturday delivery may be available on certain orders. Call 1-800-472-6274 for more information.
Shipping Cut-Off Times
If you choose Next Day or Second Day Air shipping, and place your order before 4:00 PM Prevailing Eastern Time, Monday through Friday, we guarantee same day shipping unless it is held for address or credit card verification. You can check the shipping status of your order through the My Account link on this site.
Refunds of Shipping
If you return an item, your refund will not include the original shipping costs.
Alaska, Hawaii, Puerto Rico
Orders shipped to these locations require 2nd Day or Next Day expedited shipping - excludes heavy or over-sized items. Call 1-800-472-6274 for more information.
FedEx 2ND DAY: ALASKA, HAWAII, PUERTO RICO
$0 - $100.99: $38.99
$101.00 - $250.99: $58.99
$251.00 - $500.99: $78.99
$501.00 - $1000.99: $98.99
$1001.00 - $2000.99: $138.99
$2001 and above: $158.99
FedEx NEXT DAY: Alaska, Hawaii, Puerto Rico
$0 - $100.99: $47.99
$101.00 - $250.99: $76.99
$251.00 - $500.99: $115.99
$501.00 - $1000.99: $153.99
$1001.00 - $2000.99: $194.99
$2001 and above: $272.99
*Does not include orders shipped to Alaska, Hawaii and Puerto Rico. Qualifying orders will be sent FedEx Ground Shipping, with some items sent USPS. If we ship your order on Saturday or Sunday, FedEx tracking may not be available until the following Monday. Oversize or heavy items may not qualify. This offer valid on purchases made on our website at www.samash.com and phone orders to 1-800-472-6274.
**Excludes order to the following states: ALASKA, HAWAII, MONTANA, OREGON, WASHINGTON. Sorry, this offer does not apply to heavy or oversized items. If you require a guaranteed delivery date please select Fed Ex Next Day or Second Day. Smaller items under $100 weighing under 1 pound will be shipped by USPS and might take a little longer.Most orders placed Monday through Saturday by 4 pm EST will ship the same day, pending payment verification and product availability.