Sam Ash Retail Stores
We understand and share your concerns regarding personal safety and directives regarding the coronavirus. To protect you and our employees during this health crisis, we want you to know the following:
While we are open we welcome you to come in and shop. We will allow 10 customers in the store at a time to keep you and our associates safe.
If you are not comfortable entering a store, we can still get you the gear you need with a couple of convenient shopping options:
Please call the store directly, speak to one of our experts and place your order over the phone. We’ll reach out to you when your order is ready. Just let us know If you’d like us to bring your purchase right to your car.
Or, verify that your local store is open and simply order online and select “Store Pickup” when placing your order. Again, we’ll reach out to you when your order is ready for pickup. If you’d like we’ll bring your purchase right to your car.
If you do not need to receive your order today, you can shop online at www.samash.com 24 hours a day, seven days a week. Our experts are standing by at 800-472-6274 during business hours to answer any and all of your questions. Due to the COVID-19 Outbreak, FedEx is no longer supporting Direct Signature Requirements when Delivering Packages. Most Packages will simply be left at the Doorstep of the delivery address on file. If this is a concern for you, be sure to take advantage of our Ship to Store Option or contact FedEx to attempt to coordinate a delivery time when you are going to be home.
Since 1924 Sam Ash has been providing professional musicians, music students, and hobbyists with world-class service, selection and the guaranteed lowest prices via our retail locations located in New York, New Jersey, Connecticut, Pennsylvania, Virginia, North Carolina, Florida, Texas, Nevada, Illinois, Arizona, California, Ohio, Tennessee, Indiana, and Georgia.
Shop Online, Pick Up Or Return In Store!
Enjoy the convenience of shopping on line and picking up your gear at your local Sam Ash Store!
Look for the Store Pickup icon and click "Select A Store." Enter your zip code to see if the item you are looking at is available for pickup at a location by you. If so, select the store of your choice and select "Store Pickup" in checkout.
During checkout you can let us know if you will be picking up the order yourself, or you can select someone else to pick up the order for you.
After you complete your purchase, you will be notified by email when your order is ready for pickup. Please note - this will be sent after your order confirmation email.
If you selected someone other than yourself to pick up your purchase, that person must bring the order number and their ID to pick up your order. Be sure to forward them your pickup confirmation email.
Remember to bring your photo ID, order number and credit card you used for this purchase when you arrive at the store. Products may be larger and heavier than expected due to their packaging. Please keep this in mind when considering what vehicle you use to pick up your order.
Your order will be held for 7 days.
Also, for your convenience, you can return an on-line purchase to any Sam Ash Music Store!